Privacy Policy

your365invoice ("we", "us", "our") provides an online invoice maker focused on daily wage and construction work, with templates for business and freelance invoices. This Privacy Policy explains what personal information we collect, why we collect it, how long we keep it, and your choices.

By creating an account, using our website, or submitting a contact message, you agree to this policy. If you do not agree, please do not use the service.

When you register, we store:

• Full name
• Email address (used for sign-in and service emails)
• Phone number
• A securely hashed password (we never store your plain-text password)
• Email verification status and optional trial access period
• Account creation and update timestamps

If you subscribe or pay through Stripe, we also store a Stripe customer identifier and subscription status linked to your account. Payment card details are processed by Stripe — we do not store full card numbers on our servers.

When you create or save invoices while signed in, we store the information you enter, including:

• Invoice number, dates, title, client name, and optional bank/payment details
• Daily wage invoices: worker name, ABN, address, client details, date ranges, daily rows (dates, descriptions, rates, extras/overtime)
• Business invoices: company name, business number, logo URL, client details, GST settings, line items
• Freelance/hourly invoices: freelancer name, client, project name, daily hour and rate entries
• Template layout choice (Modern, Classic, or Compact)
• Whether and when an invoice PDF was downloaded or sent

You are responsible for the accuracy of invoice content. We do not verify tax, legal, or employment compliance of the figures you enter.

You may start building an invoice without signing in. Draft details are kept temporarily in your browser's session storage on your device — not on our database — until you sign in or clear your browser data.

To download, email, or permanently save an invoice, you will need to create an account and verify your email.

Invoices you have not yet downloaded remain in your account while you are using the service, so you can edit and manage them from your dashboard.

After you download or send an invoice PDF, we mark it with a download timestamp. Those invoices are automatically and permanently deleted from our servers within 24 hours of that download/send event. We run automated cleanup jobs for this purpose.

Please save a copy of every PDF on your own device or cloud storage. Once deleted from our servers, we cannot recover it for you.

We use an encrypted session cookie to keep you signed in. We store hashed one-time codes for email verification and password reset; these expire after a short period and are deleted after use.

• Verification emails when you sign up or request a new code
• Password reset emails with a code and secure link
• Session cookies for authenticated access to your dashboard and invoices

Paid access (monthly subscription or future pay-per-download options) is handled by Stripe. We store:

• Subscription status, plan type, and current billing period dates
• Stripe customer and subscription identifiers
• Records of one-off download purchases (when enabled), including payment session references

Stripe's own privacy policy applies to payment processing. You can manage cards and subscriptions through the Stripe customer portal when available in your dashboard.

If you contact us through the website, we store:

• Your name and email address
• The message you send
• Optional link to your user account if you are signed in
• Support reply history, including admin responses and your follow-up replies in a conversation thread

We use this information only to respond to your enquiry. Support emails may be sent through our email provider (Resend or configured SMTP).

We may send transactional emails including:

• Email verification codes
• Password reset codes and links
• Invoice PDFs you choose to email to a client
• Contact form notifications to our support team
• Replies to your support messages

We do not send marketing newsletters unless we introduce that feature and you opt in separately.

• Access and update your profile details from your account
• Export invoices yourself by downloading PDFs before they are auto-deleted
• Cancel a subscription through the billing portal
• Request account or data deletion by contacting us
• Stop using the service and clear guest drafts by closing your browser session

Depending on your location, you may have additional privacy rights under local law. Contact us to exercise them.

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the service after changes means you accept the updated policy.

For privacy questions or data requests, use the contact form on our homepage or email the address listed there.